Meet our team

Your well-being is our top priority, and we are here to provide you with the guidance, support, and tools you need to lead a happier and more fulfilling life. Explore our counsellor profiles to learn more about each member of our team, and feel free to reach out to us for more information or to schedule an appointment.

Chantelle Lam

Clinical Director, Registered Clinical Counsellor

Hello, I'm Chantelle, and I'm a Registered Clinical Counsellor with a strong commitment to helping individuals navigate life's challenges and transitions. With a deep passion and a wealth of academic and practical experience, I've crafted an integrative approach to my work that is rooted in a person-centered, systems, and feminist philosophy.

As a graduate of CityUniversity in Canada’s Master of Counselling degree, this community is where my own educational and practice journey began and has become a home to me. My academic journey is ongoing as I work towards a Doctor of Psychology degree, always seeking to expand my knowledge and enhance my ability to provide the best support to my clients.

In my counseling practice, I consider myself a generalist, but I have a particular affinity towards in working with individuals who are facing life transitions, coping with grief and loss, and navigating the complexities of end-of-life situations. I have found great fulfillment in assisting individuals, couples, and other relationship structures in nurturing meaningful connection. 

One of the cornerstones of my counseling philosophy is the belief that every person possesses the innate ability to heal and improve their circumstances, provided they have supportive and safe relationships in which to grow, and are empowered to challenge both internal and systemic barriers. I'm dedicated to understanding the uniqueness of your lived experiences, including your early life history, the diverse roles you play in life, and the cultural context in which you exist. I firmly believe that our life dilemmas often arise not just from internal conflict or trauma but are intricately intertwined with the social context in which we live.

I also serve as a supervisor to graduate intern therapists, where I apply the same person-centered and systems-informed approach to help guide and support developing counselling therapists in their professional growth. I see the supervision process as a collaborative one, where the strength of our supervisory relationship provides the conditions in which we work together to enhance your skills and knowledge.

I’m also an active educator in the Master of Counselling program at CityU, most often lending my support to courses related to grief and loss, aging, relationships, supervision and consultation, and the development of counseling practice. Outside of the counselling office and classroom, I engage with the community by facilitating workshops on various topics related to mental health and people leadership. It's important to me to extend my reach beyond the counseling room to make a positive impact on the well-being of individuals and our wider communities.

My professional journey has been shaped by a commitment to ongoing learning, a strong belief in the power of individuals to grow and heal, and a dedication to understanding the multifaceted aspects of each individual's life. I look forward to the opportunity to work alongside of you on your journey towards greater well-being and fulfillment.

To book a free initial consultation for counselling with Chantelle please click below.

Sierra Terhoch

Intern Counsellor

Hello, I am Sierra - I'm a Graduate Counselling Intern at HealthMind Clinic! I am currently completing my Master of Counselling at City University.

I came to counselling work through my background in Sociology/Gender Studies, as well as my personal experiences with physical and mental health. Informed by my studies, as well as my lived experiences, I became passionate about the relationship between social issues and wellbeing. Ultimately, I understand that our pain and struggles are a result of our unique identities and stories, as well as the social and culture contexts we live in. I strive to practice counselling from a trauma-informed and anti-oppressive lens, and my work is often informed by intersectional feminism and queer theory. 

With a strong belief that healing happens in connection, I prioritize building an authentic therapeutic relationship and supporting you to strengthen your wider network of care/community in creative ways. I use a person-centered, eclectic approach, drawing on a range of modalities that include Narrative Therapy, parts work, DBT, and mindfulness. My work as a Pilates and movement instructor continues to grow my awareness of how impactful the mind/body connection is to healing; I integrate somatic approaches when appropriate, always considering how our bodies can be sites of pain, pleasure, power, and growth. 

I welcome clients of diverse backgrounds and struggles, whether that be navigating life transitions, anxiety/depression, trauma, personal growth, and more. I have specific past experience working in Eating Disorders/Disordered Eating, and Chronic Pain and Chronic Illness. 

My goal is to collaboratively build a space of care, connection, and non-judgement, that is safe-enough for you to explore your thoughts, feelings, and experiences. I hope to support you to expand your sense of agency, empowerment, and authenticity in your life and relationships. I look forward to meeting and working with you! 

To book a free initial consultation for counselling with Sierra please click below:

Steve Conway

Senior Clinical Supervisor

With over thirty years experience, beginning in community based social services and then two decades as a Registered Clinical Counsellor (RCC) and most recently as an Approved Clinical Supervisor (ACS), my career is deeply rooted in the field of counselling therapy. I hold a Doctor of Psychology and have dedicated over thirteen years to teaching with City University's Master of Counselling program. In my previous leadership roles as the Canadian Director of the program and the Vice President of CityU in Canada, I've enjoyed contributing to the academic and practical training of future counselling therapists. Furthermore, I established the original CityU Vancouver-based community counselling clinics offering no-cost accessible counselling to underserved members of the community. In this role I guided and supervised CityU interns, helping to shape their clinical skills and professional identity as practicing counselling therapists.  I have also acted as a clinical supervisor and clinical consultant to practicing counselling therapists and counselling clinics.

My practice is anchored in a highly relational, authentic, and collaborative approach, where the therapeutic alliance is the heart of my work with clients. I believe that therapy is a joint venture, one that thrives on active participation from both client and therapist. My role is to walk alongside my client, offering a supportive and empowering partnership that draws out and builds upon their inherent strengths. As a clinical supervisor, I extend this philosophy to my supervisees, fostering a nurturing environment that encourages reflective practice and growth. In my practice, we delve into clinician’s experiences and skills, leveraging them as the groundwork for both personal growth and professional advancement. My strengths-based approach is practical and focused—it recognizes and utilizes existing skills and abilities to help clinicians grow and develop as a counselling therapist. 

To book a free initial consultation for clinical supervision with Steve, please click below.